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Privacy Policy

Privacy Policy

Welcome to Cinnamon Events (“we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://cinnamonevents.co.uk, contact us, or use our catering and event management services.

1. Who We Are

Cinnamon Events is a UK-based catering and event management company providing premium catering services for:

Contact Details

Cinnamon Events

66 Paul Street

London EC2A 4NA

United Kingdom

Email: hello@cinnamonevents.co.uk

Phone: +44 7792 474575

Website: https://cinnamonevents.co.uk

2. Information We Collect

Depending on how you interact with our website, we may collect:

Personal Information

  • Full Name

  • Company Name

  • Email Address

  • Phone Number

  • Office Address

  • Event Venue

  • Postcode

  • City

  • Number of Guests

  • Budget Information

  • Event Date

  • Catering Requirements

  • Uploaded Documents

  • Any information you provide through enquiry forms or email.

Technical Information

When you visit our website we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on Website

  • Referral Source

  • Cookies

  • Analytics Data

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Prepare quotations

  • Manage catering bookings

  • Deliver our services

  • Improve customer support

  • Personalise your experience

  • Process payments (where applicable)

  • Send booking confirmations

  • Send important service updates

  • Improve website performance

  • Analyse website traffic

  • Prevent fraud and misuse

  • Meet legal obligations

Where you have given consent, we may occasionally send promotional emails regarding our services. You can unsubscribe at any time.

4. Legal Basis for Processing

Under UK GDPR, we process personal information on one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

5. Cookies

Our website uses cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyse visitor behaviour

  • Measure website performance

  • Improve our marketing activities

You can disable cookies through your browser settings. However, some features of the website may not function correctly.

6. Third-Party Services

We may use trusted third-party providers including:

  • Google Analytics

  • Google Maps

  • Google reCAPTCHA

  • Email marketing providers

  • Website hosting providers

  • Payment processors (where applicable)

  • Cloud storage providers

These providers process data only for the purposes of delivering their services and are expected to maintain appropriate security measures.

7. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

  • Trusted service providers

  • Payment providers

  • Professional advisers

  • Government authorities where legally required

  • Law enforcement agencies when required by law

8. Data Security

We take appropriate technical and organisational measures to protect your information, including:

  • Secure website hosting

  • SSL encryption

  • Restricted staff access

  • Password protection

  • Regular software updates

  • Firewall protection

Although we strive to protect your information, no method of internet transmission is completely secure.

9. Data Retention

We keep your information only for as long as necessary to:

  • Provide our services

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

When no longer required, your personal information is securely deleted or anonymised.

10. Your Rights

Under UK GDPR you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

11. Marketing Communications

If you subscribe to our newsletters or marketing emails, you can unsubscribe at any time using the unsubscribe link included in every email or by contacting us directly.

12. Children’s Privacy

Our website and services are intended for adults and businesses.

We do not knowingly collect personal information from anyone under the age of 16.

If we become aware that we have collected such information, it will be deleted promptly.

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

14. International Data Transfers

Where personal information is transferred outside the United Kingdom, we ensure appropriate safeguards are in place as required by UK GDPR.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised effective date.

16. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Cinnamon Events

66 Paul Street

London EC2A 4NA

United Kingdom

Email: hello@cinnamonevents.co.uk

Phone: +44 7792 474575

Website: https://cinnamonevents.co.uk